The host family should handle any illnesses, accidents or medical emergencies of the au pair in the same way that they would for any family member. If serious, they should notify the Counselor. Since au pairs are adults, they may sign any consent form required. If the au pair is not able to sign a consent form, the program has a signed release on file for treatment (included as part of the agreement signed by the au pair at the time of her application to the program). In such a situation it would be appropriate to call the 24 hour emergency service at 1-800-928-7247.