Resources for Current Au Pairs

For Au Pairs

Travel and Flights

How to Request Your Flight Home

Step 1. Choose your departure date:

Go to Departure Dates to select one of the available dates and indicate it on the Departure Date field of your Flight Request Form.
This date must be no more than 30 days after your program end date.
If you select a departure date before your program end date, you must submit a waiver form signed by your host family along with your flight request form. You can get this form from your counselor.

Step 2. Choose your Departure City and Destination City and find your flight supplement fee:

Go to Supplemental Flight Fees and click on your Home Region to select your U.S. Departure City. If the city selected has a supplement fee, put that amount on the Departure City line of your Flight Request Form.
Select your Destination City from the same list. If the city selected has a supplement fee, put that amount on the Destination City line of your flight request form.
If your departure or destination city has an asterisk (*), contact aptravel@aifs.com to get supplement fee information.

Year2 au pairs: Only if you have completed a 12 month extension, you do not need to pay any flight supplements; however, you will still have to purchase travel month insurance if you are required to.

Step 3. Travel Month Insurance

If you purchased the Upgraded Comprehensive Insurance or Travel Package when you initially signed up for the program, you don’t have to purchase travel insurance, since this is included in these coverages.

For all other Au Pairs, this insurance provides coverage during your travel month and will extend all your current medical benefits. (It is a Government Regulation that you must have insurance coverage during your entire stay in the U.S.A). If you have a private insurance that will cover the travel month period, you will need to provide the proof when you send in your flight request form and/or flight supplement fees. The Travel Month Insurance fee is $110 and must be paid by money order. NO CASH!

Step 4. Submit your Flight Request Form

Email your completed Flight Request Form to aptravel@aifs.com and write your Au Pair ID/Membership Number on the Subject line of the email. (example: B1232 Flight Request Form)
You will get a letter to confirm that we received your flight request form and payment. If you don’t receive it within two weeks after you sent the request, please contact us immediately.
If you need to send us a payment (supplement fee, travel month insurance fee, late fee, etc.), refer to step 5.

Step 5. Submit your Payment

Please send your payment by money order only. DO NOT SEND CASH OR PERSONAL CHECKS! (You can buy a money order from a post office, bank or check cashing firm.)
Put your name, Au Pair ID and email address on the money order. Send your money order covering your flight supplement and your insurance payment (if applicable) together.
You will get a letter to confirm that we received your flight request form and payment. If you don’t receive it within two weeks after you sent the request, please contact us immediately.
We will process your request only after we have received your payment.

Step 6. Submit your New Home Address

Au Pair in America's London office is looking forward to welcoming you home with your personal “Certificate of Completion.” To ensure that you receive it, let us know if your home address in your home country has changed during the time you have been in the US. Only if your address has changed, please fill out the Change of Home Address Form and email it to info@aupairamerica.co.uk with "New Home Address" in the subject line.

View Your Flight Itinerary

4-5 weeks before the departure date you selected, you will be able to log in to view your flight itinerary. You can print your e-ticket from this website and use it to check in at the airport on the day of your flight. If you can’t log in to the flights site, please send an email to aptravel@aifs.com. On the day of your departure, airport officials may ask you to show them the Humanitarian Letter. Print a copy to take with you to the Airport.

IMPORTANT FLIGHT INFORMATION

It is important that you check your airline’s website for updated information on flight service issues such as baggage allowances, fees and onboard meals. You may be required to pay additional fees for some services that were previously offered at no charge, and it is your responsibility to check with your airline carrier for this information. Au Pair in America cannot be held responsible for any additional airline service charges including domestic and international baggage fees and onboard meals.

Au Pair in America will make every effort to get a flight for you on one of the available departure dates. If we cannot accommodate you on one of the offered departure dates, we will be in touch with you to find an alternative departure date. Some airlines impose a weekend surcharge fee, which you will be responsible for if you need to travel between Thursday and Sunday.
If you decide to make your own travel arrangements to return home, it will be at your own cost. Au Pair in America does not reimburse any flight related expenses.
You must fly back to your home country. Au Pair in America will not fly you somewhere other than your home country.
If you have definite plans to change your visa status, please let us know and do not request a return flight home at this time. If your visa change application is denied, contact us and we will provide you with a flight home at that time.
If your Flight Request Form is received after the deadline date, you will be charged a $100 late fee. It is important to return your flight request form as soon as possible. No flight will be booked without a Flight Request Form and flight supplement payment (if applicable).
Direct Flights are not guaranteed. They are subject to availability.

CHANGES OR CANCELLATIONS

Please make sure you plan carefully before selecting a departure date.
No changes will be made by Au Pair in America, unless there is an emergency that prevents you from taking your requested flight home.
If you need to make any changes to your flight request form once the Stamford office has received it, you will be required to pay a $100 fee, in addition to any airline cancellation/change fees and any increased ticket costs. Au pairs may not make changes to their flights on their own.
If you need to cancel a requested flight, you will need to pay a cancellation fee, set by the airline.
Please note that no changes will be permitted less than 2 weeks from the departure date.

COMPLETION BONUS

Bonus eligibility depends on the initial agreement you made when you signed up for the Program.
Your completion bonus will be sent to you approximately two weeks before the end of your year as long as you have fulfilled your education requirement.
Remember that if you make your own travel arrangements to go home, you must send a copy of your boarding pass to the London office (once you return home) in order to receive your completion bonus.
If you are changing your visa status, you must provide proof of a visa status change to the Stamford office in order to release your completion bonus.
If you have additional questions about your completion bonus, please contact Adriana Lucero at alucero@aifs.com or at extension 5028.